"Hi again, Susan. I just found out that the recipient of the basket was absolutely blown away by it! It really, really brightened his day through this very difficult time for him. Excellent job!!! Thank so very much!"
"Thank you so much, Susan. I can't wait to get feedback on how it turned out. As for feedback on Gift Basket Village, I chose your company because they seemed to have the best idea what a Sympathy basket should be about. At such a time simply sending a basket stuffed with just food seems a bit inappropriate. The book of comfort, the journal, the bear, all those things plus the goodies chosen are about comfort. Those touches to me showed a sensitivity and specificity to the particular event the basket was being sent for and why your company stood head and shoulders above the rest in my mind."
“I normally do not write to a company to say "Thank You" but I am so pleased with your exceptional customer service and your gift selection, I just had to write to you. My daughter sent one of your beautiful baskets to me as a "Get Well". I was very happy with this gift, it was absolutely gorgeous. The products were top quality and the personal touches were perfect. I have ordered from your company many times since then to send gift baskets to friends and family. Everyone who receives the baskets are extremely pleased. You have made gift giving so much easier for me. Thank you and I wish you the very best of luck in your growing Business.”
“Wow... what can I say, but THANKS! Your service is as wonderful as your baskets. My friend Cindy received her basket yesterday and was thrilled. With such a great variety, the only problem she's having is what to get into first! It's nice to know that there's a company out there that cares about its customers. I've received three emails from you in as many days advising the status of my order. That's awesome!! You have a customer for life. Any time I (or any of my friends) need a gift basket -- you'll be the one we contact.”
"Thank you for your service. My friend, Lois in Tennessee, my mother-in-law Dianne in Arizona, and my father-in-law Bob and his wife, Del, in Florida, all love your baskets! What a wonderful way to show someone you love and care about them. Keep up the good work. They are beautiful and delivery is timely. You have a great business going."